tk 11 FAQ — Deposits, Withdrawals and Live Games

Yes, tk 11 members can set deposit limits on their own account. Whether you set a daily, weekly, or monthly limit, you will not be able to deposit more than that amount within the chosen period. For more details on this feature, visit our responsible gaming page or contact the support team directly.

tk 11 offers a "cooling-off" or temporary break option. If you suspend your account for a set period, you will not be able to log in or place bets during that time. To activate this option, contact the support team via live chat — they are available 24/7.

You can send a self-exclusion or permanent account deactivation request to tk 11's live chat or support email. Once the request is received, the team will act as quickly as possible and notify you when the process is complete. A permanently closed account cannot be recovered.

You must be at least 21 years old to take part in any casino or betting activity on tk 11. Age is verified at registration, and providing incorrect information may result in account closure. We follow strict rules to protect minors from gambling.

If you feel your gambling habits are getting out of control, let the tk 11 support team know — they can help with a temporary break or self-exclusion. You should also seek help from a trusted mental health professional or a family member. For more information on responsible gaming, visit our responsible gaming page.

No. Under tk 11's terms and conditions, each account may only be used by the registered individual. Sharing login details with anyone else or having a third party manage your account is strictly prohibited and may result in account suspension.

Yes, you can submit a withdrawal request on tk 11 at any time — nights and weekends included. Funds typically reach your mobile wallet within 15 minutes to 2 hours. There is no dependency on banking hours because withdrawals are processed via bKash, Nagad, Rocket, and Upay.

The minimum withdrawal amount on tk 11 is ৳1,000. Withdrawal requests below this amount will not be processed. You can submit your next request once a withdrawal is completed; there is no need to send multiple requests at the same time.

Yes, under tk 11's rules, withdrawals are only sent to a wallet registered in the name of the owner of the mobile number used to register the account. Sending funds to someone else's bKash, Nagad, Rocket, or Upay number is not possible. This rule is in place to ensure account security.

If your withdrawal request shows "Pending", wait up to 2 hours — this is a normal part of the process. If more than 2 hours have passed, contact tk 11 live chat with the details of your request. Incomplete bonus wagering can also hold up a withdrawal, so check that first.

To withdraw winnings from a bonus, you must meet the wagering requirement. For example, if you receive a 100% bonus on a ৳1,000 deposit, you need to wager 10 times the bonus amount, which is ৳10,000. Once that condition is met, you can withdraw your winnings directly to your mobile wallet. Full bonus terms and conditions are available on the terms and conditions page.

tk 11 does not charge any additional fee for deposits. However, mobile wallet providers (such as bKash or Nagad) may sometimes deduct a small service charge according to their own transaction policies. It is best to check the relevant wallet's terms for details.

The minimum deposit amount on tk 11 across all methods is ৳300. Whether you are starting with slots, live casino, or betting, this single minimum applies. You can find full details about tk 11 slot games on the slots page.

Log in to tk 11, go to the deposit section of your account, and select Nagad. Send the amount to the designated Nagad number and enter the transaction ID in the form. Your balance is usually credited within a few minutes. The minimum deposit amount is ৳300.

tk 11 currently supports four mobile wallets for deposits: bKash, Nagad, Rocket, and Upay. The minimum deposit is ৳300 for all of them. Since transactions go through local mobile wallets, the entire process is fast and straightforward.

Withdrawals from tk 11 to bKash are usually completed within 15 minutes to 2 hours. The process is fastest when bonus wagering on the account is complete and all details are correct. Funds arrive in the same timeframe at night and on weekends as well.

Yes, Rocket (Dutch-Bangla Bank's mobile wallet) is one of tk 11's accepted deposit and withdrawal methods. It works the same way as bKash or Nagad — log in, select Rocket in the deposit section, send the amount, and confirm with the transaction ID.

tk 11's live dealer tables offer a range of limits from low to high stakes. There are low-limit tables for new players and high-limit VIP tables for experienced players. The specific limit for each table can be seen on the table card in the game lobby.

In live roulette, a real dealer spins a ball on a wheel numbered 0 to 36. Players can place bets on a specific number, a colour (red/black), or odd/even. The slot the ball lands on is the result. On tk 11, you can play live roulette from several studios including Evolution.

No, you do not need to install any separate software. You can play live dealer games directly from your browser after logging in to tk 11. With a good internet connection, streaming runs smoothly on any device — mobile, tablet, or computer. See all live games on the tk 11 Casino page.

Yes, both Teen Patti and Andar Bahar are available in the live dealer section on tk 11. In Teen Patti, players bet to make the best hand with three cards, while in Andar Bahar, players guess whether the card matching the joker card will fall on the "Andar" or "Bahar" side.

In Baccarat, the side — "Player" or "Banker" — whose score is closest to 9 wins. Card distribution follows fixed rules; players only need to place their bet. A small commission is deducted on winning Banker bets. Live Baccarat tables from several studios are always open on tk 11.

If the connection drops, the result of the hand or round in progress is recorded on the server side. When you log back in, you will see the correct update to your balance. If you notice any discrepancy, contact the tk 11 support team with the session ID or time of the round — they can check the game log.